How Do You Know if Your Prescription is Ready to Collect?

Are you waiting for your prescription to be ready?

Whether you are unwell or you live with a long term condition that requires medication, it can feel like a long wait to collect your prescription, especially if you don’t know when it is due to be ready. 

Discover how to find out when your prescription orders are ready to be collected and how long they typically take. Plus, how to use the NHS app to track your repeat prescriptions.

 

When Will I Know When My Prescription is Ready to Collect?

 

You can contact your GP surgery at any time to find out when your prescription is ready to collect. If you have a nominated pharmacy, you can also call them or drop in if you live nearby. If you are picking up your prescription from your local pharmacy, make sure that you take your ID with you, as they may request this. 

You can also check the status of your prescription on the NHS app, which is free to use and available for everyone. 

 

How Long Does It Take for an NHS Prescription to be Ready?

 

Typically, it takes up to 48 hours for an NHS prescription to be ready to be collected, but this can vary from one practice to another. If you have ordered a repeat prescription via the NHS app or through your NHS GP, then allow 2-3 working days for it to be sent to the pharmacy of your choice

If you need your NHS prescription urgently, you can ask them to fast-track your order. 

 

Will I Get a Text When My Prescription is Ready to be Collected? 

 

Many UK pharmacies offer a text message service for prescriptions; for instance, Boots and Lloyds Pharmacy do, as well as some independent pharmacies. If you would like to receive a text from your pharmacy when your prescription is ready to be collected, all you need to do is opt into this service. 

 

How Do I Check the Status of My Prescription on the NHS App?

 

To check the status of your prescription or repeat prescription on the NHS app, you need to log in to your account and then head to the “Prescriptions” page. Here, you will be able to view your current orders and see if your prescription is ready to collect. 

There are three possible statuses:

    • Waiting for GP approval 
    • Approved by your GP and issued
    • Rejected or refused 

 

How Do I Know When My Repeat Prescription is Ready to be Collected?

Ordering repeat prescriptions and waiting for them to be ready to be collected is the same process as standard prescriptions. You can ring your GP surgery to see if your repeat prescription has been issued, or you can contact your pharmacy directly. 

You can also check to see if your repeat prescription is ready to be collected by logging into your account on the NHS app. 

You can contact us for more information on collecting your prescriptions or any other aspect of the NHS.

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